Email → Task
Create tasks by sending an email to your project's dedicated address.
Forward or send an email to a project-specific address, and Workestra turns it into a task — title from the subject, description from the body, attachments preserved, sender captured as the task requester.
Screenshot needed — add an annotated image showing this UI
The Address Format
Each project has a unique email address of the form:
projects+<project-slug>@<your-domain>For example, a project with the slug website-redesign on a workspace at acme.workestra.app gets:
projects+website-redesign@acme.workestra.appFind the full address for any project at Project → Settings → Integrations → Email.
What Gets Created
When an email arrives at that address, Workestra creates a task with:
| Task Field | Email Source |
|---|---|
| Title | Email subject |
| Description | Email body (HTML preserved as Markdown) |
| Attachments | All email attachments |
| Labels | "email" + any labels you've configured as defaults |
| Requester | Sender's email address |
| Project | The project the address points to |
| Status | Project's default starting status |
Who Can Send
By default, only workspace members can send email to task. To allow external senders (e.g. clients, partners), admin can enable it at Project → Settings → Integrations → Email → Allow external senders.
Forwarding Rules
A common pattern: set up a forwarding rule in your mailbox so that any email matching a pattern (e.g. containing "bug report") gets forwarded to your project's email address. The task appears in Workestra automatically.
Reply Handling
Replies to a task-notification email are appended as comments on the original task. The reply-to address on every task notification is unique to that task, so threading works without any setup on your end.
Troubleshooting
If an email didn't become a task:
- Check Project → Integrations → Email → Recent activity for delivery logs
- Confirm the sender is allowed (member-only mode blocks externals)
- Check the project's default status and labels aren't filtering it out of your view
Next Steps
- Tasks — edit the created task
- Automations — auto-assign or auto-label emailed tasks