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Products

Manage your product catalog for invoicing and quotations.

Products

The Products catalog centralizes your goods and services for consistent pricing in invoices and quotations.

products page

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What Is the Product Catalog?

Central repository of:

  • Goods you sell
  • Services you offer
  • Subscription plans
  • Bundled packages

Creating Products

  1. Go to Finance > Products
  2. Click New Product
  3. Enter details:
FieldRequiredDescription
NameYesProduct name
SKUNoInternal code
DescriptionNoSales description
TypeYesGood or Service
Sale PriceYesStandard price
Purchase PriceNoYour cost
Tax CategoryYesVAT/GST rate
UnitNoHour, piece, license
  1. Save

Product Types

TypeDescriptionExample
GoodPhysical itemWidget, merchandise
ServiceLabor/timeConsulting, support
SubscriptionRecurringSaaS plan

Product Details

Pricing

Price TypeDescription
Sale PriceWhat you charge customers
Purchase PriceWhat you pay (for margin calc)
Wholesale PriceBulk pricing tier
Minimum PriceFloor for negotiations

Tax Categories

Assign appropriate tax treatment:

CategoryRateApplies To
Standard20%Most goods/services
Reduced10%Specific categories
Zero0%Exempt items
ExemptNon-taxable

Tax categories are configured in Finance Settings > Tax Rates.

Inventory Tracking

For physical goods:

FieldDescription
Track StockEnable inventory
Stock QuantityCurrent count
Reorder PointWhen to restock
Reorder QuantityHow much to order

Low stock alerts when quantity hits reorder point.

Using Products

In Invoices

  1. Create new invoice
  2. Click Add Product
  3. Select from catalog
  4. Price auto-fills
  5. Adjust quantity
  6. Save

In Quotations

Same process as invoices:

  1. Create quotation
  2. Add products from catalog
  3. Prices auto-populate
  4. Can apply discounts

CSV Import/Export

Import products:

  1. Go to Finance > Products
  2. Click Import
  3. Download template
  4. Fill with product data
  5. Upload CSV
  6. Map fields
  7. Import

Export products:

  1. Select products or all
  2. Click Export
  3. Choose CSV or Excel
  4. Download

Product Categories

Organizing Products

Create categories for easier management:

  • Software
  • Services
  • Hardware
  • Consulting
  • Support Plans

Category Properties

PropertyUse
NameCategory label
DescriptionInternal notes
Default TaxCategory tax rate
ParentHierarchical categories

Product Status

StatusDescription
ActiveAvailable for use
InactiveHidden but preserved
DiscontinuedNo longer sold

Inactivating a product removes it from selection dropdowns but preserves historical data.

Best Practices

SKU Management

Use consistent SKU format:

CATEGORY-TYPE-NUMBER
SW-SUB-001  (Software Subscription 1)
SR-CON-001  (Service Consulting 1)

Pricing Strategy

  • Review prices quarterly
  • Track margin by product
  • Competitive analysis
  • Discount policies

Catalog Maintenance

  • Remove obsolete products
  • Update descriptions
  • Keep tax categories current
  • Review stock levels

Next Steps