WorkestraDocs
Platform

Platform

Shared Workestra capabilities that every module uses, including dashboard, inbox, AI, automations, calendar, time, settings, and security.

The platform layer is the set of shared capabilities that make Workestra feel like one workspace instead of a collection of separate apps. Modules own business records; the platform owns navigation, visibility, automation, search, AI, permissions, connected accounts, and workspace-wide configuration.

Always-on capabilities

Core concepts

Workspace

The isolated home for your data, modules, users, billing, and settings.

Member

A user invited into a workspace.

Role

A permission bundle that controls what a member can see and change.

Module

A business area that owns records such as deals, tickets, invoices, or projects.

Entity

A record that can be searched, linked, automated, and referenced by AI.

Activity

A timestamped event on a record, such as a comment, status change, reply, or workflow action.

Connected account

An OAuth or API connection used for email, calendar, payments, CRM, developer tools, or AI.

Audit log

A workspace-level trail of important changes and security events.

Admin setup path

  1. Create your workspace.
  2. Invite your team.
  3. Configure roles and permissions.
  4. Connect accounts under Connected Accounts.
  5. Set notifications, security, and white-label.
  6. Enable the modules your team needs from Choose Your Modules.

Cross-module surfaces

  • Modules - choose the business modules to enable.
  • Workflows - understand how modules connect in daily work.
  • Settings - configure the workspace.
  • Security - review security, privacy, and audit controls.