WorkestraDocs
Getting Started

Choose Your Modules

Enable and configure the Workestra modules your team needs. Modules can be turned on or off anytime.

Choose Your Modules

Workestra's modular design lets you enable only the features you need. You can turn modules on or off at any time — your data is preserved even when a module is disabled.

modules settings page

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Accessing Module Settings

  1. Click Settings in the left sidebar
  2. Select Modules from the settings menu
  3. You'll see toggle cards for each available module

Available Modules

CRM (Customer Relationship Management)

What it does:

  • Manage contacts, companies, and deals
  • Track your sales pipeline from discovery to closed won
  • Run email campaigns and track engagement
  • Automate follow-ups and task creation

Best for: Sales teams, account managers, business development

The CRM includes powerful features like Power Session (bulk calling/emails), commission tracking, and AI-powered deal insights.

Recruiting (ATS)

What it does:

  • Post job openings and manage applications
  • Screen candidates with AI scoring
  • Track candidates through your hiring pipeline
  • Generate interview questions and personality insights

Best for: HR teams, hiring managers, recruitment agencies

Key Features:

  • AI-powered candidate ranking (0-100 score)
  • Bias detection and fairness mode
  • Automated reference checking
  • Talent pool with semantic search

Projects

What it does:

  • Create and assign tasks across your team
  • Plan work in cycles (sprints)
  • Track time and estimate effort
  • Visualize progress with roadmaps and Gantt charts

Best for: Project managers, development teams, agencies

Key Features:

  • 6 view modes: List, Board, Calendar, Table, Gantt, Timeline
  • Task dependencies and subtasks
  • Time tracking with estimated vs actual hours
  • Saved views for custom filtering

Support

What it does:

  • Manage customer tickets and requests
  • Set up SLA policies for response times
  • Process emails into tickets automatically
  • Track customer satisfaction (CSAT)

Best for: Customer success teams, support desks

Key Features:

  • Email-to-ticket automation
  • Custom ticket templates
  • Priority and status tracking
  • Analytics dashboard with volume trends

Finance

What it does:

  • Create and send professional invoices
  • Track expenses and receipts
  • Generate quotations and convert to invoices
  • Connect bank accounts for automatic reconciliation

Best for: Finance teams, freelancers, small business owners

Key Features:

  • 20+ invoice templates with 8 color variants
  • PEPPOL e-invoicing support
  • Receipt scanner with OCR
  • Recurring invoices and subscriptions

Analytics

What it does:

  • Dashboard with KPIs across all modules
  • Sales, recruiting, and support reports
  • AI-powered insights and predictions
  • Custom dashboard builder

Best for: Business owners, executives, data-driven teams

Analytics aggregates data from all enabled modules. The more modules you use, the more comprehensive your insights.

Platform Features (Always On)

These features are available in every workspace and cannot be disabled:

FeatureDescription
DashboardYour personalized home with quick stats and AI insights
InboxUnified email and notification center
Knowledge BaseTeam documentation with AI-powered search

Enabling a Module

  1. Find the module card on the Modules settings page
  2. Toggle the switch to On
  3. The module immediately appears in your sidebar
  4. Module-specific settings become available
module toggle in action

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Enabling a module is instant and free during your trial. After trial, some modules may require a subscription upgrade.

Disabling a Module

  1. Toggle the module switch to Off
  2. Confirm the action in the dialog
  3. The module disappears from your sidebar

Important: Disabling a module hides it from the interface, but your data is preserved. Re-enabling the module restores access to all your existing data.

Module Dependencies

Some features work across modules:

FeatureModules Involved
Convert Quote to InvoiceFinance + CRM
Link Deals to ProjectsCRM + Projects
Candidate to ContactRecruiting + CRM
Ticket to TaskSupport + Projects

Enabling multiple modules unlocks these powerful cross-module workflows.

For Sales Teams

  • ✅ CRM
  • ✅ Analytics
  • Consider: Finance (for invoicing)

For Recruitment Agencies

  • ✅ Recruiting
  • ✅ CRM (for client management)
  • ✅ Analytics

For Software Companies

  • ✅ Projects
  • ✅ Recruiting
  • ✅ Support
  • ✅ CRM
  • ✅ Analytics

For Service Businesses

  • ✅ CRM
  • ✅ Projects
  • ✅ Finance
  • ✅ Support

Next Steps

Now that you've chosen your modules, learn how to navigate Workestra effectively:

Or jump directly to documentation for your enabled modules: