Integrations
OpenAI Integration
Connect OpenAI for enhanced AI capabilities.
OpenAI Integration
Connect your OpenAI account for module-specific AI features beyond the workspace AI configuration.
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What It Does
The OpenAI integration enables:
- Module-specific AI — Custom AI features in individual modules
- Separate API keys — Different key from workspace AI
- Feature isolation — Specific use cases only
This is different from the workspace AI Configuration in Settings. This integration is for module-specific use cases.
Connecting OpenAI
Step 1: Get API Key
From OpenAI:
- Go to OpenAI API
- Sign in to your account
- Go to API Keys
- Create new secret key
- Copy the key (starts with
sk-)
Step 2: Connect in Workestra
- Go to Settings > Connected Accounts
- Click Connect OpenAI
- Paste your API key
- Click Validate
- System verifies key
- Save connection
Use Cases
Recruiting Enhancement
- Advanced resume parsing
- Custom interview questions
- Enhanced candidate summaries
- Cultural fit analysis
Content Generation
- Marketing copy generation
- Email template suggestions
- Knowledge Base article drafts
- Documentation assistance
Data Analysis
- Custom report insights
- Anomaly detection
- Trend analysis
- Predictive modeling
API Key Management
Rate Limits
OpenAI rate limits apply:
| Tier | RPM | TPM |
|---|---|---|
| Free | 3 | 150 |
| Tier 1 | 3,500 | 350K |
| Tier 2 | 3,500 | 1M |
Monitor usage in OpenAI dashboard. Set up billing alerts to avoid interruptions.
Cost Management
Control costs:
- Set usage limits
- Monitor token consumption
- Use appropriate models
- Cache results when possible
Model Selection
Available models:
| Model | Best For | Cost |
|---|---|---|
| GPT-4o | Complex tasks | Higher |
| GPT-4o-mini | Most use cases | Lower |
| GPT-3.5-turbo | Simple tasks | Lowest |
Disconnecting
To remove:
- Go to Settings > Connected Accounts
- Find OpenAI
- Click Disconnect
- Confirm
Disconnecting stops module-specific AI features. Workspace AI continues working.
Troubleshooting
"Invalid API Key"
- Check key format (sk-)
- Verify key hasn't been revoked
- Ensure billing is set up
- Check for extra spaces
Rate Limit Errors
- You've hit OpenAI limits
- Upgrade OpenAI plan
- Implement request throttling
- Wait and retry
High Costs
- Review token usage
- Switch to cheaper model
- Reduce request frequency
- Implement caching
Next Steps
- AI Configuration — Workspace AI settings
- AI Assistant — Use AI features
- OpenAI Documentation