IntegrationsSlack
Slack Integration
Receive Workestra notifications in your Slack workspace.
Connect Slack to receive real-time notifications from Workestra in your team's channels.
Setup
- Go to Settings → Integrations → Slack
- Click Connect Slack
- Authorize the Workestra app in your Slack workspace
- Select a default channel for notifications
Notification Types
Configure which events send Slack notifications:
- Deals — New deals, stage changes, won/lost
- Tickets — New tickets, SLA breaches, escalations
- Tasks — Assignments, status changes, due date reminders
- Recruiting — New applications, stage transitions
- System — Workspace-level alerts
Channel Routing
Route different notification types to specific channels:
#sales— Deal notifications#support— Ticket notifications#engineering— Task notifications
Webhook Events
Workestra sends structured webhook payloads to Slack, including:
- Event type and timestamp
- Entity details (name, status, assignee)
- Direct link back to the record in Workestra