Integrations
Sentry Integration
Connect Sentry for error tracking and application monitoring.
Sentry Integration
Connect Sentry to track application errors, monitor performance, and improve reliability.
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What It Does
- Error tracking — Capture and analyze application errors
- Performance monitoring — Track app performance metrics
- Issue correlation — Link errors to support tickets
- Alert management — Route Sentry alerts to Workestra
Connecting Sentry
Step 1: Get Auth Token
From Sentry:
- Go to Settings > Account > API
- Create New Token
- Scopes needed:
org:readproject:readevent:read
- Copy token (starts with
sntryu_)
Step 2: Connect in Workestra
- Go to Settings > Connected Accounts
- Click Connect Sentry
- Paste auth token
- System auto-detects organization
- Select projects to monitor
- Save
Features
Error Dashboard
View Sentry errors in Workestra:
| Column | Description |
|---|---|
| Error | Exception type and message |
| Count | Number of occurrences |
| Users Affected | Unique users impacted |
| Last Seen | Most recent occurrence |
| Status | Unresolved, resolved, ignored |
Creating Tickets from Errors
Convert errors to support tickets:
- Find error in Sentry panel
- Click Create Ticket
- Pre-filled with:
- Error details
- Stack trace
- Affected users
- Add priority and assignee
- Create
Error Context
View rich context:
- Stack trace
- User information
- Browser/OS
- URL where error occurred
- Breadcrumbs
Alert Integration
Sentry alerts in Workestra:
- New error types
- Spike in errors
- Performance degradation
- Deploy-related issues
Configuration
Project Selection
Choose which Sentry projects to monitor:
- Edit Sentry connection
- Select/deselect projects
- Save changes
Alert Rules
Configure when to notify:
| Rule | Description |
|---|---|
| New error | First occurrence of error type |
| Error spike | 10x normal error rate |
| Performance | P95 latency > threshold |
| Deploy | Errors after release |
Severity Mapping
Map Sentry levels to Workestra:
| Sentry | Workestra |
|---|---|
| Fatal | Urgent |
| Error | High |
| Warning | Normal |
| Info | Low |
Troubleshooting
"Invalid Token"
- Verify token format (sntryu_)
- Check token hasn't expired
- Ensure correct scopes
- Regenerate if needed
Missing Projects
- Check token has org:read scope
- Verify user has project access
- Re-authenticate
No Errors Appearing
- Check selected projects
- Verify Sentry is receiving errors
- Check rate limits
- Review connection status
Next Steps
- Sentry Documentation
- Support — Create tickets from errors