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Troubleshooting

Wrong Workspace After Login

Workestra keeps landing you on the wrong workspace when you log in from different browsers, incognito, or after clearing site data — here's how to fix it.

Wrong Workspace After Login

If you have access to multiple workspaces and Workestra keeps opening the wrong one when you log in (especially when you're testing across browsers, using incognito mode, or after clearing site data), the cause is almost always the same: you don't have a default workspace pinned.

Why this happens

Workestra picks a workspace on every login by walking three layers in order:

  1. Your pinned default workspace (server-side, follows your account)
  2. Last-active workspace in this browser (localStorage, per-browser only)
  3. Alphabetically-first workspace (fallback)

Layer 2 is per-browser, per-device. It's empty after:

  • A fresh login on a different browser (Chrome → Firefox)
  • Any incognito or private browsing window
  • Clearing site data, cookies, or storage
  • Any system that wipes localStorage between sessions (like CI test runners)

When layer 2 is empty and you don't have a pinned default (layer 1), Workestra falls through to layer 3 — alphabetical order — which is rarely the workspace you actually want.

Fix it once, in any browser

Pick one browser/device where you're logged in:

  1. Click your workspace name at the top of the sidebar to open the switcher.
  2. Hover the workspace you want to be your default.
  3. Click the pin icon that appears on the right of the row.

The pin is now stored on your user account. From now on:

  • Every login on every browser opens that workspace first.
  • Logging out and back in keeps the pin.
  • Clearing site data doesn't lose the pin.
  • Different devices share the same default.

You can also pin from Settings → Preferences → Default Workspace — same outcome.

See Default Workspace for the full reference.

When to NOT pin a default

If you genuinely work across multiple workspaces equally and don't have a "home base", don't pin one. Workestra will continue to remember your last-active workspace per browser — which is usually fine for in-session work. The pinned default is for users who have a clear preferred workspace and are tired of switching every time.

Edge cases

My pinned workspace disappeared

Two things can cause this:

  • The workspace was deleted. Workestra clears the pin automatically when this happens — you'll just see no default on next login. Pin a different one.
  • Your access was revoked. On the next login, Workestra detects your pinned workspace is no longer in your memberships, silently clears the pin, and shows a one-time toast explaining what happened. Re-pin a workspace you do have access to.

I want different defaults on different devices

That's not currently supported — the pin is one-per-user, server-side. As a workaround, don't pin at all. Workestra's per-browser memory will track each device independently, so each browser will land you on whatever you had open last there.

I pinned a workspace but it didn't open

Pinning takes effect on the next reload or login, not immediately — that way it never yanks you out of mid-session work. To switch right now, just click the workspace name in the dropdown to switch normally.

Demo workspaces are appearing in the dropdown — can I pin one as default?

Yes. The three shared demo workspaces are full memberships under the Demos group in the switcher. You can pin one if you primarily use Workestra for evaluation. Note that demos are read-only by design — your writes won't persist.